Shipping & Delivery
Shipping & Delivery
If you have placed an order and would like to track it, visit our Order Tracking page here
We offer Free Shipping on all orders over $40. All other orders will be charged a $4.90 flat rate for shipping.
All orders take 3-5 business days to process and another 12-24 business days for shipping and transit. We do our best to expedite and often you will receive your order much sooner. In few instances, unforeseen issues with the courier company outside of our control may delay your order.
We cannot guarantee shipping timeframes. Some unexpected issues may arise a and are outside of our control (issues with the courier company, weather related issues, incomplete address provided...) Therefore, we only offer refunds for items lost in transit after 60 days from your date of purchase.
Mint & Mohair is not responsible for lost or stolen items that have been already confirmed delivered by USPS.
Orders ship from multiple locations. Some items ship from our HQ, while some will ship directly from the artists or supplier that created them (Easter Europe, Asia, India...). This allow for us to save on overhead and pass those savings to you!
Some items in your order may ship separately. Tracking numbers and tracking emails will be sent for each of the items that ship separately.
After completing your purchase, you will receive a confirmation email. Once your order has been processed, fulfilled and shipped, you will receive an email including tracking information (multiple emails if items are being shipped separately). You can track your order status on our Order tracking page here. You will also receive a few separate emails informing you of the status of your order along the way.
Many of your items will ship separately, and some items may arrive before others. Do not worry, your items are on their way!
If you have any additional question, pls contact us : email@example.com