Returns & Refund Policy
Our policy lasts 30 days. If 30 days have gone by since your goods have been delivered, unfortunately we can’t offer you store credit.
To be eligible for a store credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Do not initiate a return if you have not received your products. Your return request will be denied. Instead, contact Support@mintandmohair.com
Return #s will be provided by our team upon approval of your return and they are required for every single item in your return. If you do not include your Return number(s) inside your package, you are not eligible for a refund. Mint & Mohair is not responsible for returning merchandise to you that is received without an Return number.Mint & Mohair is not responsible for merchandise lost in transit during a return shipment. This is the customers responsibility, so we suggest using a means of shipping with a tracking number. No returns will be accepted if they have been worn or washed. We reserve the right to refuse returns if we believe they are in violation of these requirements. If your return is denied, you will be required to pay returning postage if you would like the item(s) shipped back to you. By submitting your return, you are agreeing to these terms and conditions.
2118 Wilshire Blvd, Ste 930
Santa Monica, CA 90403
Depending on your location, handling, shipping and transit times for your exchanged product to reach you may vary.
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance.